TTT
WhatsApp AI Tax Assistant
An AI assistant that lives on WhatsApp - answering, qualifying, and routing inbound questions, tapping a human only when one is actually needed.
“Tina has been a game-changer for our clients at TTT Financial Group. Since launching Tina as our WhatsApp assistant, our clients can get instant answers around the clock, no appointment needed.”
SurgiFlow
Two-sided healthcare matching platform
A two-sided platform that replaces broadcasts, spreadsheets, and phone calls - matching the right people to the right work in minutes.
New people join faster, with credential checks running automatically in the background.
Ranking rules and logic surface the right person for the job.
New people join faster, with credential checks running automatically in the background.
Ranking rules and logic surface the right person for the job.
“Thanks to the team at riivo and Claude, we've managed to get through a number of sprints faster than we ever would have. We can't do it without SurgiFlow and riivo as a partner.”
Transforming Tax
Compliance workflow automation
A workflow engine that removes the manual data entry, chasing, and double-checking from compliance work.
A single Model-driven Power App replaces the patchwork of Microsoft Access and Excel that the team used to run on.
Business Process Flows walk staff through every stage of a compliant Personal Tax submission - no shortcuts, no guesswork.
High-volume email and WhatsApp communications are automated via Power Automate, SendGrid and SharePoint document storage.
Power BI surfaces the metrics that matter to leadership, refreshed automatically as work flows through the platform.
A custom bubble.io portal gives end-clients direct access to their data and progress, taking pressure off the team.
A single Model-driven Power App replaces the patchwork of Microsoft Access and Excel that the team used to run on.
Business Process Flows walk staff through every stage of a compliant Personal Tax submission - no shortcuts, no guesswork.
High-volume email and WhatsApp communications are automated via Power Automate, SendGrid and SharePoint document storage.
Power BI surfaces the metrics that matter to leadership, refreshed automatically as work flows through the platform.
A custom bubble.io portal gives end-clients direct access to their data and progress, taking pressure off the team.
Innovating Insurance
Mobile-first digital claims
A mobile-first claims experience customers actually finish - halving the work for the people processing them.
On-premise systems are wired into Dataverse via KingswaySoft and direct API integration, so users work off one consolidated view of the business.
A simplified mobile Canvas App surfaces the right slice of functionality on the road - the move to remote work, accelerated by Covid, became permanent.
Power BI exposes the underlying business metrics leadership used to chase across spreadsheets - now refreshed continuously off live data.
Power Automate and Outlook integration send critical notifications and surface each user's next action, so nothing slips between hand-offs.
Custom Pages extend the model-driven app with richer data interrogation, letting each employee comfortably service a bigger portfolio.
On-premise systems are wired into Dataverse via KingswaySoft and direct API integration, so users work off one consolidated view of the business.
A simplified mobile Canvas App surfaces the right slice of functionality on the road - the move to remote work, accelerated by Covid, became permanent.
Power BI exposes the underlying business metrics leadership used to chase across spreadsheets - now refreshed continuously off live data.
Power Automate and Outlook integration send critical notifications and surface each user's next action, so nothing slips between hand-offs.
Custom Pages extend the model-driven app with richer data interrogation, letting each employee comfortably service a bigger portfolio.
Paper to Power
Shop-floor digitisation suite
Clipboards, forms, and tribal knowledge reborn as a connected suite on rugged tablets - every job tracked, nothing lost between shifts.
Every piece of work travels through one structured pipeline - enquiry to quote to job to purchase order - with guided process flows for manufacturing, repair, ultrasonic cleaning and supply.
Cost is tracked end to end, from raw material through stock to the job, giving real-time gross-profit visibility on every job and FIFO stock allocation.
Every unit is tracked across its whole life with auto-updated service history, automatic workshop check-in and check-out, and graduated reminders per product line.
A visual planning board schedules and assigns tasks across the team, photos upload from mobile into the right folder, and weekly KPI scorecards refresh through the day.
Reusable components, centralised error handling and role-based notification routing - running across dev, test and prod under a managed release process.
Every piece of work travels through one structured pipeline - enquiry to quote to job to purchase order - with guided process flows for manufacturing, repair, ultrasonic cleaning and supply.
Cost is tracked end to end, from raw material through stock to the job, giving real-time gross-profit visibility on every job and FIFO stock allocation.
Every unit is tracked across its whole life with auto-updated service history, automatic workshop check-in and check-out, and graduated reminders per product line.
A visual planning board schedules and assigns tasks across the team, photos upload from mobile into the right folder, and weekly KPI scorecards refresh through the day.
Reusable components, centralised error handling and role-based notification routing - running across dev, test and prod under a managed release process.
BagDrop
Last-mile baggage platform
A single platform handling quoting, dispatch, tracking, and payment for last-mile delivery - one source of truth.
A single secured bubble.io application replaces the disparate tools the team used to glue together by hand.
Sign-in is deferred to the last possible moment so visitors get to value before being asked to commit, minimising drop-off.
Google Maps API handles pickup and drop-off address validation across the country, removing a stubborn source of failed deliveries.
PayStack integration lets customers pay in-flow, with bookings only confirmed once payment clears.
Woo Delivery sits behind the customer-facing app to manage dispatch, drivers and operational workflows.
A single secured bubble.io application replaces the disparate tools the team used to glue together by hand.
Sign-in is deferred to the last possible moment so visitors get to value before being asked to commit, minimising drop-off.
Google Maps API handles pickup and drop-off address validation across the country, removing a stubborn source of failed deliveries.
PayStack integration lets customers pay in-flow, with bookings only confirmed once payment clears.
Woo Delivery sits behind the customer-facing app to manage dispatch, drivers and operational workflows.