BagDrop · Last-Mile Baggage Platform
Replacing a stack of disconnected tools with a single bubble.io platform for last-mile travel baggage - bookings, payments, and dispatch in one flow.
The problem
A growing service running on glued-together tools
BagDrop provides last-mile delivery and storage for customer travel baggage. The business needed a unified platform to replace the disparate tools the team had been stitching together - and deliver a seamless customer experience that could scale beyond the founders sitting in the middle.
What we solved
Five moving parts, one platform
One unified system
A single secured bubble.io application replaces the disparate tools the team used to glue together by hand.
Frictionless customer journey
Sign-in is deferred to the last possible moment so visitors get to value before being asked to commit, minimising drop-off.
Reliable address handling
Google Maps API handles pickup and drop-off address validation across the country, removing a stubborn source of failed deliveries.
Frictionless payments
PayStack integration lets customers pay in-flow, with bookings only confirmed once payment clears.
Back-end orchestration
Woo Delivery sits behind the customer-facing app to manage dispatch, drivers and operational workflows.
Results
What changed for the business
- 01
Scalable platform ready for team expansion.
- 02
Better customer experience end to end.
- 03
Self-service bookings without sales intervention.
- 04
Fewer missed opportunities and abandoned carts.
- 05
Ready for future product activations.
Behind the build
How it was built
Designed in Figma, built in Bubble
Figma designs were imported directly into a secured bubble.io application, with the customer journey deliberately structured to defer sign-in as late as possible.
Reliable addresses, frictionless payment
Google Maps API handles pickup and drop-off address validation nationwide, and PayStack lets customers pay in-flow - bookings only confirm once payment clears.
Dispatch, orchestrated behind the scenes
Woo Delivery sits behind the customer-facing app to manage drivers, dispatch and the operational workflow end to end.
Ready to transform your business?
Let's discuss how we can deliver similar results for you.