riivo is Certified in the Claude Partner Network

Nine months ago we put Claude at the centre of how we deliver software. Certification recognises that work, and it lets us take it further for our clients.

For the past nine months Claude has been central to how riivo delivers. It is not a tool we reach for on certain projects. It is woven into every stage of our delivery model: how we scope and price work in build points, how we design and build Microsoft Power Platform solutions on Dataverse, Power Apps and Power Automate, how we engineer custom products on Next.js, Supabase and Azure, how we test, and how we document what we hand over at go-live. The way we work today is the result of that journey, and clients who have worked with us this year have already felt it in how quickly good software arrives.

Being Certified in the Claude Partner Network does not change any of that. Our people hold Claude certifications, and the delivery practice we have built is now recognised within Anthropic's partner programme. For our clients it is confirmation that the approach they are already getting is the real thing.

"We did not add Claude to riivo. We rebuilt riivo's delivery around it, and this recognises what the team has built over the last nine months."

Nic Bowman, CEO, riivo

Better work on the platforms you already run

Most of what certification means for our clients is simply better work on their existing platforms. Claude lets us move faster and more carefully at the same time: tighter scope, fewer defects, clearer documentation, and solutions on Power Platform and in custom code that your own team can own and extend. That is where the majority of our delivery sits and where you will see the benefit first.

And what it extends

Certification also means we can take the same approach beyond our own delivery and into our clients' organisations. Three areas we are now able to take on with confidence:

• Claude across the enterprise: deploying Claude to your teams properly, with the access, governance, data boundaries and enablement needed to get value from day one.
• Claude as agents: agents that work alongside your staff and your customers, on WhatsApp, Microsoft Teams and the web, taking on real work rather than only answering questions.
• Claude within workflows: AI placed inside the systems you already run, on Dataverse, your CRM, your service desk or your own codebase, so people get the benefit without moving to something new.

Fig. 2

Three ways Claude now reaches beyond our own delivery and into yours.

Across the enterprise

Claude deployed to your teams properly: access, governance, data boundaries and enablement from day one.

As agents

Agents that work alongside your staff and customers on WhatsApp, Teams and the web, taking on real work.

Within workflows

AI placed inside the systems you already run, so people get the benefit without moving to something new.

Real outcomes, in production

This is not theoretical for us. Agents we have built are live in production for clients today, handling and resolving the majority of cases they receive without a person needing to step in, and returning time and new opportunities to the businesses running them. Those results are what give us the confidence to offer agents as a core part of what we do.

The same thinking applies when the AI belongs inside a process rather than in front of a customer. Here Claude drafts the quote, and everything around it runs on the platform the team already knows.

Cutting edge, deployed responsibly

Working at the front of what Claude can do carries a responsibility to deploy it well. Certification sits alongside the way we already work: clear data boundaries, human oversight where it matters, measurable outcomes before scale, and solutions your team understands and controls. Our clients can be confident that when we bring the latest capability into their organisation, we do it carefully.

"Our engineers and product owners got certified on top of live sprints without a single client deadline moving. Claude is not a new layer we are adding. It is how the team already works."

Francois Lotter, Director of Delivery, riivo

Fixed scope in build points, fixed price, delivered in weeks. That stays exactly as it is. If you would like to talk about what Claude could do inside your organisation, or simply want to understand how we build, we would like to hear from you.